At The Ave, we aim to deliver your orders quickly, securely, and affordably. Please review our shipping policy below.
Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
We offer reliable shipping across the United States.
- Standard Shipping: 3–5 business days
- Expedited Shipping: 2–4 business days
- Overnight Shipping: 1–2 business days
Shipping costs are calculated at checkout based on your location and chosen shipping method.
Free Shipping
We offer free standard shipping on all U.S. orders over [set threshold, e.g., $75].
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can follow your package until it arrives.
International Shipping
At this time, we only ship within the United States. [If you plan to expand, I can rewrite this to include international shipping options.]
Delays
While we do our best to deliver on time, please note:
- Shipping times may be affected by carrier delays, holidays, or unforeseen circumstances.
- We are not responsible for delays caused by the carrier once the package has left our facility.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
- If your order is lost or damaged during shipping, please contact us immediately at support@aveonjeff.com.
- We will work with the carrier to resolve the issue and provide a replacement or refund if applicable.
Contact Us
For any questions regarding shipping, please contact:
📍 The Ave
1753 Jefferson Ave SW
Birmingham, AL 35211, United States
📞 +1 (205) 365-9174
✉️ support@aveonjeff.com