1. What types of products do you sell?
We specialize in high-quality men’s wear, including stylish apparel, casual outfits, and accessories designed for comfort and style.
2. Do you ship internationally?
At the moment, we only ship within the United States. We’re working on expanding shipping options in the future.
3. How long does shipping take?
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–4 business days
- Overnight Shipping: 1–2 business days
You’ll receive a tracking number once your order has been shipped.
4. Do you offer free shipping?
Yes! We offer free standard shipping on all U.S. orders over [set your threshold, e.g., $75].
5. What is your return policy?
We offer a 30-day return policy. Items must be unworn, unused, and in their original packaging with tags attached. Certain items like underwear, socks, and final-sale items cannot be returned. For details, please see our [Refund & Returns Policy].
6. How do I start a return?
Simply email us at support@aveonjeff.com with your order number and reason for return. Our team will guide you through the process.
7. What payment methods do you accept?
We accept:
- Major credit/debit cards (Visa, MasterCard, Amex, Discover)
- PayPal
- Apple Pay / Google Pay
- Shop Pay
- The Ave Gift Cards
8. How do I track my order?
Once your order ships, you’ll receive an email with tracking information. You can use this link to monitor your package until it arrives.
9. Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations must be requested within 12 hours of purchase. Contact us immediately at +1 (205) 365-9174 or via email.
10. How can I contact customer support?
You can reach us by:
📞 Phone: +1 (205) 365-9174
✉️ Email: support@aveonjeff.com
Our team is available Monday–Friday, 9:00 AM – 7:00 PM (CST).