At The Ave, we want your shopping experience to be smooth, secure, and convenient. This Payment Policy explains the methods we accept and how payments are processed.
Accepted Payment Methods
We accept the following forms of payment:
- Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay / Google Pay
- Shop Pay
- Gift Cards & Discount Codes (issued by The Ave)
Payment Processing
- All payments must be made in U.S. Dollars (USD).
- Payment is processed at the time of purchase.
- Orders will only be shipped once payment has been successfully received and verified.
- For security reasons, we may require additional verification on certain transactions.
Taxes
- Sales tax will be applied to orders shipped to states where it is legally required.
- The final amount, including applicable taxes, will be displayed at checkout.
Discounts & Promotions
- Discount codes and promotional offers must be applied at checkout and cannot be added after an order has been placed.
- Only one discount code may be used per order (unless otherwise stated).
Failed or Declined Payments
If your payment is declined:
- Double-check your billing information and card details.
- Contact your bank or payment provider for assistance.
- You may try using another accepted payment method.
Refunds
Refunds for eligible returns will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.
Contact Us
If you have any questions about payments, please reach out to us:
📍 The Ave
1753 Jefferson Ave SW
Birmingham, AL 35211, United States
📞 +1 (205) 365-9174
✉️ support@aveonjeff.com